Are you sure you want to delete your account?
You have indicated you do not agree to our terms of use, do you wish to delete your account?
Login
person
lock_outline
Why not sign up?

You will also be registered for the agent to contact you via other means you provide, with information relevant to your property search.

Register
There was an error creating your account, please try again. If the problem persists, please contact us and we will investigate.
Password does not match
How would you like to be contacted?

Choose The Right Agent

Published: 12/12/2021

We’ve noticed a trend recently. You love your home, you love West Lothian, but you’ve also realised that you need somewhere new. Perhaps somewhere larger, somewhere with a bigger garden, somewhere closer to the countryside, or even somewhere a little smaller.

Yes, it appears you’ve got a dose of ‘ready to move’, and what better time than the New Year – a time often linked with new beginnings and fresh starts.

So, how do you find the best estate agent?

What questions should you ask?

As property experts in the West Lothian area, we at Property Webb thought we’d give you our seven tips so that you can choose the best estate agent for you.

Phone a Friend
Ask for recommendations. Friends and family can point you in the right direction and equally they can steer you away from the agents to avoid! Ask them if they’ve had a great experience with a particular estate agent, and enquire about how communicative, knowledgeable and friendly the agent was. Did the agent get the job done – and achieve the asking price or above?

Tip: Social media is your friend! If you’re a member of a Facebook community group in a particular area, post your questions in that group. And while you’re there check out local estate agents’ profiles to discover more about their local area knowledge and understand how they interact with the local community.

Read Reviews
Check out estate agents reviews online. Facebook reviews, Google reviews and reviews on All Agents can all give you an insight into other customers experiences. Have a read through to get a good idea as to whether or not an agent is worth shortlisting.

Tip: Always have an open mind when reading reviews, because while most will be genuine, some negative ones (and some positive ones) may not be.

Marketing

View the estate agent’s current listings online, how do they present their properties? How good are their pictures? Do they have cars in the driveway? Bins in the picture? Are the beds unmade & the property untidy? If the agent doesn’t care how your property is presented online, why would they care about your sale. Remember these days the property websites are your estate’s agents window & this is how buyers will choose to view your home, a bad picture will put buyer’s offer rather than encourage them to view.

Tip: Ask your estate agent for any advice they offer for presenting your home & how best to stage your home to sell. Beware of the agent who tells you “it’s fine it will sell, it’s a seller’s market” these agents are only interested in getting your home on the market, not the sale of your home and this could cost you thousands.

Check the Agents Website
If you have a couple of shortlisted estate agents, check out their websites. Compare and contrast the services they offer and the fees they charge. Research where they market their properties and check out their social media feeds.

Tip: If you’re comparing and contrasting, you need to ensure you know what you want your chosen estate agent to do for you. Write a wish list of your requirements.

Review your Agent’s Performance
Remember, your estate agent will be working for you, to get your house marketed and sold. But it’s actually a two-way thing and you will need to do what you can to help them do their job too. Your agent should be prepared to communicate with you if they think things should change, like a review of the price for example. And you should feel confident enough to ask about performance and see results or otherwise.

Tip: Have a clear understanding of your expectations and what you will want to review. Is it the number of people shown your property, or is it the number of hits on property websites? Is it about proactive calls made to prospective buyers, or is it to get an offer within a certain timeframe?

Same Difference
When you are narrowing down your shortlist, have a look at the properties that the agent sells.
  • Are they similar to your house?
  • Do they have any experience selling homes similar to your property?
  • Can they talk with good knowledge about the local area?
  • How accurate are there valuations?

All of these are a must because you need to know that your agent knows what they are doing and can convey that to a prospective buyer.

Tip: If you want to know how much similar properties have sold for have a look online so that you are fully informed.

Trust your Gut Instinct
There’s a lot to be said for getting a feel for whether you have picked the right agent to market your property. Something may simply click into place when you’re having a conversation, or you may know immediately that the agent is for you. Trust your instinct as it may well be right.

Tip: While we say trust your instinct, make sure you also carry out the checks and reviews as well!

For no-obligation advice on selling your West Lothian home, please contact our expert property team at Property Webb on 01506 637553.